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Return Policy

Returns for Store Credit Only

Merchandise may be returned for store credit only within 7 days of the date you receive it. Items received after this time period will be denied. Returns MUST be received in NEW, UNWORN, and UNWASHED condition with tags attached and accompanied with original receipt. Shipping charges are non-refundable. Once we have received your package your refund will be processed within 7 business days. You will be notified via the email address listed on your account when order was placed.

Items that are Non-Returnable/Refundable/Exchangeable
Sale/Clearance Merchandise
Gift Certificates/Cards

Please inspect your order immediately upon receipt. If you believe you have received defective merchandise, an incorrect item, or damaged merchandise you MUST contact us within 3 days of receipt. NO EXCEPTIONS.

Trouvaille, LLC reserves the right to deny any return or exchange that does not follow the guidelines listed above. If denied, merchandise will be shipped back at the cost of the customer.

Please email us at or call (859) 991-5526 Monday-Friday 9am-5pm EST with any questions.